If you are post-EAE and live in shared accommodations or your own apartment, it is your local social services office (Sozialamt) that provides the treatment certificate, which is valid for three months. A new certificate must be granted at the end of this time period.
This certificate enables you to benefit from free medical care. You are entitled to choose your own general doctor who may treat you or refer you to a specialist. In some cases, this must first be authorized by the social services office. The cost of treatment for long-term, chronic illnesses would not be covered– but acute conditions are treated at no cost. Medication prescribed by your doctor is in most cases available at a pharmacy.
Regulations of free care are decided differently in various states and municipalities,as federal law on this matter is rather vague. You should, therefore, always ask for clarification.
The emergency number in Germany is 112. You can call this number in the event of an emergency or go to a hospital emergency room directly (note that emergency rooms are often over-crowded and have long waiting times). Additional emergency numbers are provided by the German pharmacies website.
Doctors are bound by confidentiality in Germany. They cannot share information about you without your consent.