You are entitled to live in a safe space. Women, adolescents and children, in particular, need to be protected from threats or violence. The accommodation centres must ensure that all their residents feel safe, have their privacy, and know where to get help. In July 2016, the Ministry of Family Affairs along with UNICEF and other organisations, such as Plan International Germany e.V. has developed a program to implement the minimum standards for the protection of children, adolescents and women in refugee accommodation centres and all the centres were required to comply. These standards require children, adolescents and women to be protected from violence and to be guaranteed access to medical and psychosocial care. Besides, in every centre, there should be specific room, in which the children and youth can play and learn together.
There are standards for placement in an accommodation centre. In general, you have no say in which room you will be accommodated, and the single individuals cannot choose who to share the room with. If you have any problems with your roommates, contact the social workers or the centre's director.
- As a couple or family, you have the right to live together in a room.
- Women can only be accommodated in a room with other women.
- It is your right to have a room with a door lock and key. If you share the room with other people, you have the right to a cabinet with a lockable door.
- The centre's management personnel are not allowed to enter your room without your permission.
- No room control is allowed in your absence or without prior notice.
- You have the right to receive visitors during the day-time.
- You should receive fresh towels every week and clean bed linen every second week.
- You must inform the centre's management office if you are going to be absent overnight. If you stay out of the centre for more than 3 consequent nights, the centre may assign your room/bed to another person. Your personal belongings, of course, must be kept safe.
- You have the right to clean, accessible and gender-specific toilets and showers.
- You have the right to healthy, diverse and adequate food. It must not contain pork meat.
- The centre's management must inform you about your incoming letters on a daily basis.