Update 31.07.2023

Frequently Asked Questions

Maybe you have just come across our website after a random Google search. Maybe you’ve known us for months already. No matter when you have heard of our project, you might still have a lot of questions about Handbook Germany.

If you cannot find the right answer on this page, don’t hesitate to get in touch via Facebook or E-Mail 

Frequently Asked Questions

What is Handbook Germany?

Handbook Germany is an online information platform for all newcomers in Germany. Here you will find the essential information you need to start a new life in 9 languages: German, Farsi/Dari, English, Pashto, Turkish, French Arabic, Ukrainian and Russian.

Handbook Germany is a project by the Neue deutsche Medienmacher,  Deutschen Telekom AG  Adobe Systems. It is funded by the Federal Commissioner for Migration, Refugees and Integration.

Why do you provide information in 9 languages?

We want to help as many people as possible by providing them reliable information about life in Germany. This is why Handbook Germany is now available in 9 languages: German, English, Arabic, Farsi, French, Pashto, Turkish, Ukrainian and Russian. This means that the majority of third-country nationals residing in Germany can access reliable information for orientation in Germany in their mother tongues or the common official and commercial languages of their countries of origin.

How can I give you feedback?

If you’re interested in a specific topic, tell us on Facebook or via email. We will put it on our editorial plan and try to cover it as soon as possible. If there is anything you would like to see improved, don’t hesitate to let us know. We want to provide information which really helps, so your feedback is important to us.

How can I work with you?

We are continually looking for protagonists for our information videos. If you have specific knowledge in a field, e.g. studying at university or setting up a company in Germany, and would like to be featured in one of our videos, don’t hesitate to contact us.

Are you a professional journalist and would like to contribute to our platform? Look out for job openings which we generally publish on Handbook Germany, Neue deutsche Medienmacher and neuemedienmacher.d

Can you help me with my asylum case?

At handbookgermany.de, you will find all the essential information you need regarding asylum in Germany, from applying for asylum to possible options after a rejection. Please understand, however, that we are not lawyers and therefore cannot offer case-specific advice. In our local information chapter, you will find counselling centres in your area, where you can seek counselling regarding your specific issues.

Can you help me relocate to Germany?

On handbookgermany.de, you will also find information about obtaining a visa and coming to Germany. In our chapter "Migration to Germany," you will find all vital information and counselling centres which you can contact for your questions.

How can I contact you?

If you have a very specific question or are looking for information that is not provided on our website, you can get in touch with us via Facebook or email. If you are working for an NGO, media, association or charity and wish to cooperate with us, please email us at info@handbookgermany.de.

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