Skip to content
Back to overview
sayedahmadshah67
Updated:

Technical issue on submitting doc

Dear Yara.

Thank you for sharing your ideas. 

Actually after several attempts. Once the link itself gave me a confirmation at the end. I have received the following message from my gmail that's why I am concerning and worry about whether my documents received or no:

Message not delivered There was a problem delivering your message to noreply@haagermany.help. See the technical details below. LEARN MORE The response was:

The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720 [haagermany.help 2a01:4f8:c012:c41b::1: timed out] [haagermany.help 159.69.244.212: timed out]

Delivery incomplete There was a temporary problem delivering your message to noreply@haagermany.help. Gmail will retry for 21 more hours. You'll be notified if the delivery fails permanently. LEARN MORE The response was:

The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720 [haagermany.help 2a01:4f8:c012:c41b::1: timed out] [haagermany.help 159.69.244.212: timed out]

3 Comments

Reply (3)

Profile Picture
Yara__Community_Manager
Hello @sayedahmadshah67 , thank you for your question. Unfortunately, you cannot email a “No Reply” Mail. This is why your emails are not being received, because you cannot reply to a “no reply” mail unfortunately. If you have further questions, please do not hesitate to contact us. Best wishes
Reply
sayedahmadshah67
Dear Yara٫ Thank you for your message. I understand that No reply doesn’t receive any email. I have already received a link through the no reply email for submitting my documents but after clicking ,uploading and sending I only had received a message that my submission was done successfully. Beside that at the same time I had received that failures messages posted to you and the community . Now could you please help me to find an active email address from https://www.kabulluftbruecke.de/en/agency which is the only authorized agency processing my immigration from Afghanistan ?? I need to confirm with the agency that wether they received my documents or no . your kindness follow up on this issue is highly appreciated as I am helpless deaf enduring high stress . Waiting....
Reply
Profile Picture
Yara__Community_Manager

Hi @sayedahmadshah67 , I am sorry I have replied so late. I hope that you were able to upload the files again. 

Unfortunately, we do not have the info for an active e-mail address. In general the federal admission program is closed, they do not issue new admissions. The program is now focused on the departure of those with approval of admission. 

Also please note: The German government is in charge for issuing approval of admission and visa, not Kabul Luftbrücke. 

If you have further questions, please let me know. 
Best wishes
 

Reply
A project by:
  • medienmacher
  • Funded by the European Union Logo
  • Funded by the Federal Ministry of the Interior and Homeland Logo
  • Funded by the Federal Government Commissioner for Migration, Refugees and Integration and the Federal Government Commissioner for Anti-Racism Logo
Funded by:
  • International Rescue Committee Logo