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  Bank Account

  What is the difference between normal banks and "direct banks"? What can I do when a bank refuses to open an account for me?

  Everyday life

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  Mobile Phone Contracts

  Which type of service is best for me? What do I need to consider when signing a contract? How can I cancel my contract?

  Everyday life

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• Jobcenter

  What is "Jobcenter"? Who is eligible to receive "Bürgergeld" (Citizen's Allowance) and when?

  Everyday life

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  Social Mentoring in Germany

  Who will help me to find my way in Germany and settle down?

  Everyday life

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  Legal Aid

  Can I get financial help for legal proceedings when I go to court? Which costs does legal aid cover? Do I have to pay it back?

  Everyday life

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• Counselling Services in Germany

  You've probably been in a situation where you needed advice and support before, i.e., with a personal problem, to make an important decision, or concerning legal questions. In such cases, free...

  Everyday life

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  Emergencies

  What do I need to know about emergency services in Germany? How can I contact police or fire department? What are the information I need to provide the operator when I call? Should I personally try to...

  Everyday life

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  Schufa

  What is Schufa and why do I need a Schufa report? How can I obtain one for free?

  Everyday life

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