What is Handbook Germany?

Handbook Germany is an information platform for newcomers in four different languages: Arabic, English, Farsi, and German. Life in Germany isn’t easy. So much immigration bureaucracy and so many things you need to know in order to study and work! This is why we’re here: our aim is to make all information available to you, in your own language, which you need to start a new life in Germany.

Handbook Germany is a project of Neue deutsche Medienmacher (a German media NGO), Deutsche Telekom AG and Adobe Systems. It is funded by the Federal Officer for Migration, Refugees and Integration.

Why do you provide information in seven languages?

We aspire to provide reliable information about life in Germany for as many people as possible. Therefore, Handbook Germany is now available in seven languages: German, English, Arabic and Farsi (online since 01.02.2017), as well as French, Pashto and Turkish (online since 16.04.2018). That means  87 per cent of the newcomers from the top ten countries of origin who applied for asylum in Germany in 2017 can benefit from our content in their native languages (or the official languages of their countries of origin).

Why are your videos so short?

Our informational videos are only meant to grab your attention and spark your interest in a topic. As they are quite short, between 1 and 2 minutes each, they can never cover all aspects of a given topic. That is why we always publish a detailed text, along with every video, which gives a lot of additional information and resources (e.g. websites in your languages, PDFs or apps). 

Apart from information videos, we also produce the linguistic series Phrase of the Day. German is a difficult language to learn for sure, but it can also be a lot of fun!

How can I be sure your information is correct?

There are a huge number of information platforms which provide undocumented and inaccurate information. Many of these platforms are run by volunteers or newcomers themselves. Contrary to that, the editorial team of Handbook Germany  is made up of professional journalists. Some of us are from Afghanistan, Iran and Syria, so we believe our perspective on the difficulties in Germany might be the same as yours. We continually work on verifying the accuracy of all information we provide, in cooperation with the Federal Agency for Migration and Refugees (BAMF) as well as various ministries and NGOs.

How can I give you feedback?

If you’re interested in a specific topic, tell us on Facebook or via email. We will put it on our editorial plan and try to cover it as soon as possible. If there is anything you would like to see improved, don’t hesitate to let us know. We want to provide information which really helps, so your feedback is important to us.

How can I work with you?

We are continually looking for protagonists for our information videos. If you have specific knowledge in a field, e.g. studying at university or setting up a company in Germany, and would like to be featured in one of our videos, don’t hesitate to contact us.

Are you a professional journalist and would like to contribute to our platform? Look out for job openings which we generally publish on the Facebook pages of Handbook Germany, Neue deutsche Medienmacher as well as on the website of the latter. 

Can you help me with my asylum case?

We are a team of journalists, not lawyers. That is why we cannot provide any direct help with your asylum process. However, we can point you towards local offices and institutions which specialise in assisting asylum seekers in Germany. If you are unsure about the German asylum process in general, you can read up on initial reception, the asylum interview and rejected asylum on this page.

Can you help me relocate to Germany?

Most of the information on our website only applies if you are already living in Germany. However, if you have come to Germany without your family, you can find more information about the formalities of family reunification on this page. If you are planning to apply for a student or work visa, it might be helpful to check the categories learn and work respectively.

How can I contact you?

If you have a very specific question or are looking for information that is not provided on our website, you can get in touch with us via Facebook, email or phone (0049-30-355 271 24). If you are working for an NGO, media, association or charity and wish to cooperate with us, please email us at info@handbookgermany.de.