Further assistance

On our "Local Information" page, you will find an overview of counseling and support services throughout Germany. You can also use our search engine to look for counseling services in larger cities. Visit asyl.net to look for additional local services. In both search engines you can filter the results by language.

If you have questions about your rights and options in Germany or are looking for support, you can also call the Particip.ai hotline. The employees speak Ukrainian, Russian and English and you can reach them Monday to Friday from 11 a.m. to 7 p.m. on 0800 5052400. The consultation and the call are free of charge.

Where can I find help?

Where can I find help if I have problems with the Social Welfare Office or the Jobcenter?

Where can I find legal counseling?

Who will help me when I arrive in Germany?

Where can I seek psychological counselling?

Where can I seek help when searching for a job or an opportunity to study?

Where can conscientious objectors of war and defectors from Ukraine and Russia seek advice?

Where can blind and visually impaired refugees find help?

I am deaf. Where can I find help and support?

Where can I find interpreters?

I lost contact with a family member while I was fleeing. Who can help?

I am a minor and unaccompanied in Germany. Where can I seek help?

Where can I report war crimes?

I am LGBTQIA+. Where can I find help?

I am a victim of violence or human trafficking. Where can I find help?

What should I do in an emergency?

Where can I find more information about my rights in Germany?